At Anupam Tours and Travels, we value your trust and privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our taxi services.

1. Information We Collect

We collect basic information necessary to provide our taxi services, including:

• Name and contact details (phone number, email)
• Pickup and drop locations
• Travel dates and times
• Number of passengers
• Payment information for billing purposes

This information is collected directly from you when you make a booking or contact us.

2. How We Use Your Information

Your data is used solely for the following purposes:

• To coordinate taxi pickups and provide transportation services
• To communicate with you about your booking
• To process payments and provide GST invoices
• To improve our services and customer experience
• To comply with legal requirements

We do not sell, rent, or share your personal information with third-party marketing companies.

3. Information Sharing

We may share your information only in the following limited circumstances:

• With our drivers to facilitate your transportation
• With payment processors for transaction processing
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Secure data storage and transmission
• Limited access to personal information
• Regular security audits
• Employee training on data protection

5. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Typically, we keep booking records for up to 3 years for accounting and legal purposes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability

To exercise these rights, please contact us at contact@anupamtoursandtravels.in or +91 8401710767.

7. Cookies and Tracking

Our website may use cookies to improve your browsing experience. These cookies help us:

• Remember your preferences
• Analyze website traffic and usage
• Provide personalized content

You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@anupamtoursandtravels.in
• Phone: +91 8401710767
• Address: F-13, Siddhi Residency, TGB-Pal Road, Surat, Gujarat 395009

Effective Date: January 9, 2025

Last Updated: January 9, 2025